One of the strengths of the app is that it’s extremely easy to use without any unnecessary options. The person in front will have more time to serve the customers that are in the store and they won’t have to deal with all those calls coming in.” “The way I look at it it’s like a partnership between us and the restaurants and it’s a tool that’s supposed to improve the customer service for Haitian restaurants. “The whole point of the app is to try to fix this ,” he said. Tap Tap Now’s real-time menus will solve this problem. Tamar explained that a customer can spend 10 to 15 minutes on the phone with a Haitian restaurant just to talk about the menu, which means many other customers could be calling and won’t get an answer. Technological assistance for either customer service and promotion is desperately needed. Several Haitian restaurants don’t have the number of employees needed to serve the amount of traffic they get or aren’t available via the internet. Real-time menus and online ordering is available in the United States but for limited restaurants because the app is still in progress. Tap Tap Now is an app that provides the location, direction, and phone number of Haitian restaurants and catering businesses worldwide. Tamar is working on fixing this issue with Tap Tap Now. “Why couldn’t we find a better way to fix this nowadays?” “I was really mad,” he said to The Haitian Times.
Tamar had fish from an American restaurant that night. But after driving there for about 45 minutes, they had already given the last fish to someone else. Tamar called another Haitian restaurant, this one picked up and they had fish. After waiting on line, the couple was told that the kitchen was out of fish. When they reached the restaurant, it was swamped. The couple called a Haitian restaurant at least 10 times to ask if they had fish but they never answered. Tanis Tamar, 47, had a craving for Haitian-made fish - red snapper - as he was driving with his fiancee in the summer of 2019 in Florida.